Bass Coast,

And the winner is….Bass Coast!


The Phillip Island and Bass Coast Visitor Information Centre Network beat a strong field to win the top award in the Visitor Information Services category at the 2015 RACV Victorian Tourism Awards on Monday, 16 November.

Bass Coast Mayor, Cr Jordan Crugnale said that it was a fantastic achievement that recognised the consistent high level of service Council’s team of staff and volunteers deliver each day to visitors.

“Our visitor information centres would be shockingly dull if it werent for our dedicated group of volunteers and staff who have an enthusiasm with an accompanying smile for everyone entreing the doors,” Cr Crugnale said.

Our local residents are our on the ground tourism ambassadors for the millions of visitor and holiday home owners that visit, stay and even pass through on route to other areas in this wonderful region.”

The Phillip Island and Bass Coast Visitor Information Centre Network provides a service to our visitors, local residents and those new to the area.

Visitors not only receive a friendly welcome, but also receive free information and booking service to local accommodation, attractions and tours.

In the last financial year the Network had more than 230,000 visitors and answered more than 21,000 phone calls contributing $2.57 million to the local economy through accommodation bookings, ticket and merchandise sales.

With friendly locals promoting the area, visitors are encouraged to stay longer and explore more, which ultimately contributes to our local economy and influences many people to come back and visit again.

“Council would also like to congratulate Phillip Island Nature Parks, Wildlife Coast Cruises and Exceptional Phillip Island Area Tours who also won awards in their categories.

"Also being recognised for excellence at separate awards this week were two more local businesses. Council congratulates The Westernport Hotel in San Remo for being crowned ‘Best Live Entertainment Venue’ in Victoria for the fourth time in six years, at the Australian Hotels Association Victoria Annual State Awards. At the 2015 Pepperjack Battle of the Steaks competition, The Shearing Shed Grill and Bar was awarded second place for their steak dish out of 450 restaurants across Victoria and Tasmania. What a great result for our local businesses!

“As a Council, we are actively moving into the eco, cultural and adventures tourism space and have identified some major gaps and opportunities. Awards like this raise the bar and feed into the tourism narrative of bass coast, providing a tourism experience that caters to a wider market.”

Image: (L-R) Peter Francis, Manager Economic Development and Tourism, Mayor Cr Jordan Crugnale, Jenni McMillan, Lucy Couper and Janette Little accepting the award.