Bass Coast Invites Comparison

A study looking at the services and costs of similar councils will ensure Bass Coast gets the best possible service and value for money.

Bass Coast Shire Council endorsed the benchmarking study at the April Council Meeting.

Bass Coast Mayor, Cr Clare Le Serve, said the aim was to collect information to make it possible to assess if the organisation was running efficiently.

“The organisation already has a strong business planning process that happens every year, but benchmarking adds in another layer and makes sure that we are doing things in the best possible way,” explained Cr Le Serve.

“This Council has given a commitment to the community to deliver value for money services.  The study will give us the data to help determine what we are doing well and where we could improve.

Cr Le Serve said during the 2012 election campaign there were calls for a full review of Council services.

“We asked the Audit Committee for the best way to go it and they advised that a benchmark study was a cost effective way to achieve that review,” said Cr Le Serve.

“The involvement of our Independent Audit Committee and external, independent auditors, HLB Mann Judd, will ensure the results are valid and are a true reflection of our position.”

“It will also help assess if the services we offer are still relevant to our residents and ratepayers.”

As part of the study, data will be collected from councils from across the state, interstate or even New Zealand that face similar issues and challenges, including fluctuating population, ageing population and high growth levels.  Ideally, the benchmark comparisons would be between 8-12 councils.

“Work will begin on this project by July/August this year,” said Cr Le Serve.

“By the last quarter of 2013, we will be able to look closely at the data that has been collected and start examining information on the key services that we offer.  I anticipate a report on the findings will be delivered to the December Council meeting.”

The purpose of the benchmarking exercise is to:

  • Establish a good understanding of the level of service delivered and the resources Council utilises, in comparison to other like councils;
  • Use the data obtained to underpin Council's continuous improvement program;
  • Achieve good practice in every service that Council delivers to the community; and
  • Ensure the efficient and effective use of Council resources.